Blue Star is India’s leading air conditioning and commercial refrigeration company, with an annual revenue of over ₹5200 crores (over US$ 750 million), a network of 32 offices, 5 modern manufacturing facilities, 2800 employees, and 2900 channel partners. The Company has 5000 stores for room ACs, packaged air conditioners, chillers, cold rooms as well as refrigeration products and systems, along with 765 service associates reaching out to customers in over 800 towns. Blue Star’s integrated business model of a manufacturer, contractor and after-sales service provider enables it to offer an end-to-end solution to its customers, which has proved to be a significant differentiator in the market place. In fact, every third commercial building in India has a Blue Star product installed.

The Company fulfills the cooling requirements of a large number of corporate, commercial as well as residential customers. Blue Star has also forayed into the residential water purifiers business with a stylish and differentiated range including India’s first RO+UV Hot & Cold water purifier; as well as the air purifiers and air coolers businesses. The Company also offers expertise in allied contracting activities such as electrical, plumbing, fire-fighting and industrial projects, in order to offer turnkey solutions, apart from execution of specialised industrial projects.

Blue Star’s other businesses include marketing and maintenance of imported professional electronics and industrial products and systems, which is handled by a wholly owned subsidiary of the Company called Blue Star Engineering & Electronics Ltd.

The Company has manufacturing facilities at Dadra, Himachal, Wada and Ahmedabad, which use modern, state-of-the-art manufacturing equipment to ensure that the products have consistent quality and reliability. The Company has a manufacturing footprint of about 1 lakh sq m, with the mainstay of product development and R&D being energy-efficiency, coupled with eco-friendly and sustainable products.

Contact Details:-

CUSTOMER SERVICE NUMBER

  • Toll-free Customer Service Number : 1800 209 1177
  • Alternative Customer Service Number: 1860 266 6666
  • SMS facility: Send “Service” to 57575
  • Email: customerservice@bluestarindia.com

SERVICE RELATED ESCALATED COMPLAINTS

Service / Annual Maintenance Contract / Warranty

Before escalating the complaint, kindly click here to register your first time complaints or through our 24×7 customer service no 18002091177. You will be given a Ticket Number as soon as your complaint gets registered. Please quote the Ticket Number while escalating the complaint, for faster resolution.

  • Akshat Sharma – Senior General Manager

    Customer Service – Unitary Products (Room Air Conditioners, Water Purifiers, Deep Freezers, Water Coolers, Water Dispensers, Cold Rooms)

  • Michael Angre – Senior General Manager

    Customer Service – Central and Packaged Air Conditioning (Ducted and Packaged ACs, VRF, Chillers)

DELIVERY AND INSTALLATION RELATED ESCALATED COMPLAINTS

Cooling and Purification Products

(Window AC, Hi Wall Split AC, Cassette AC, Mega Split AC, Verticool Split AC, Water Purifiers)

Central Air Conditioning

(Ducted & Packaged Air Conditioning Systems, Variable Refrigerant Flow System (VRF), Precision Air Conditioners, HiPer+ Packaged AC)

  • Senthil Thangam – Senior General Manager

    Commercial Air Conditioning Division

  • +91-44-43444000

Commercial Refrigeration

(Modular Cold Rooms, Refrigeration Units, PUF Insulated Panels, Ripening Chambers, Deep Freezer, Ice Machine, Water Cooler, Flexi Water Cooler, Bottle Cooler, Bottled Water Dispenser)

Electro-Mechanical Projects Group

(Central Air Conditioning System, Ventilation System, Process cooling, Electrical works, Mechanical works, Electrical, Plumbing & Fire Fighting Services)

Large Projects & Industrial Projects Division

(Large value Infra – Metro, Power, Airports, Ports & Residential projects, Heavy Industrial Projects)

Blue Star Engineering & Electronics

(Industrial Products, Material Testing Equipment, Data Communication Products, Testing & Measuring Instruments, Healthcare Systems)

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